FamilyCode
← Back to FamilyCode

Terms of Service

Last updated: July 2, 2026

Welcome to FamilyCode. These Terms of Service ("Terms") govern your use of the FamilyCode mobile app and related services (the "Service") operated by Sentez Inc. By creating an account or using the Service, you agree to these Terms.

1. Eligibility

You must be at least 18 years old to use FamilyCode. The Service is not designed for minors and we do not knowingly collect data from anyone under 18.

2. AI ancestry estimate — not a DNA test

FamilyCode produces AI-generated ancestry estimates from a front-face selfie. It is not a laboratory DNA test, medical device, legal identification tool or forensic instrument. All percentages, closest ethnic match, phenotype analysis, cultural alignment and migration narratives are probabilistic and informational only. Do not rely on them for medical, legal, immigration, forensic or identification decisions.

3. Deep research accuracy

Deep research reports are AI summaries of publicly available information returned by open-source / SerpAPI search. They are not verified genealogical proof and may be incomplete or inaccurate. Always cross-check important findings against primary sources.

4. Family member content & permission

When you add a family member, upload their photo or run an ancestry scan on their image, you represent that you have the appropriate permission to do so. You are responsible for the content you upload about other people. We may remove content that appears to violate this rule.

5. Subscriptions and billing

  • Free tier: one self-scan only. Percentages are visible but ethnicity labels are blurred. Full report, deep research, unlimited scans and family tree DNA analysis are locked.
  • Weekly plan: $6.99 per week, billed weekly. Unlocks all premium features.
  • Yearly plan: $49.99 per year (approximately $0.96 per week), billed annually. Same premium features as Weekly; positioned as best value.
  • Auto-renewal: subscriptions automatically renew through your Apple ID unless cancelled at least 24 hours before the renewal date.
  • Cancellation: manage or cancel anytime in iPhone Settings → Apple ID → Subscriptions. Cancellation takes effect at the end of the current billing period.
  • Refunds: handled by Apple per App Store policy.

6. Acceptable use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of these Terms.
  • Upload photos of other people without appropriate permission, or upload content that is misleading, harmful, infringing or impersonating.
  • Use FamilyCode outputs for medical, legal, forensic, immigration, insurance, employment or identification decisions.
  • Reverse engineer, decompile or attempt to extract source code or model weights.
  • Circumvent rate limits, free-tier limits, or A/B test assignments.
  • Resell, sublicense or commercially exploit the Service without our written consent.

7. User content

You retain ownership of the photos, family tree entries and notes you submit. You grant us a worldwide, royalty-free license to process this content solely to operate, personalize and improve the Service for you.

8. Intellectual property

FamilyCode, the FamilyCode logo and all software, content and design are owned by Sentez Inc. and protected by copyright, trademark and other laws.

9. Disclaimer of warranties

The Service is provided "as is" and "as available" without warranties of any kind. We do not warrant that the Service will be uninterrupted or error-free, or that AI outputs are accurate.

10. Limitation of liability

To the maximum extent permitted by law, Sentez Inc. is not liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, data or use, arising from your use of the Service. Our aggregate liability shall not exceed the amount you paid us in the 12 months preceding the claim.

11. Termination

We may suspend or terminate your access at any time for violation of these Terms. You may stop using the Service at any time by deleting your account.

12. Governing law

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-laws principles.

13. Contact

Sentez Inc. · hey@sentez.co